The Blog of Brandon Milford - Marketing, Entrepreneurship, and Design

Hi Everyone, we’re searching for a Community Manager!

The Community Manager will help build and manage our online community of publishers and visitors. You will be the face of the community and have the responsibility of growing the number of participants, fostering communication among members of the community, establishing policies and procedures, and work closely with our product team to implement needed tools to manage the community as it grows.

The ideal candidate will have the following skills:

• Self-starter/ambitious
• Great writing skills
• Great communicator
• Basic understanding of web marketing
• Have an interest and understanding of web analytics
• Must have the ability to handle heavy loads of inbound/outbound correspondence
• Ability to present ideas in a clear and well organized manner

Responsibilities

• Growing the user base for the community
• Fostering communication within the community
• Communicate with members on a daily basis
• Maintain a “community manager” blog
• Establishing policies and procedures
• Work with the product team by planning and implementing needed tools to manage the community as it grows

About iContact

iContact is a 65 person company based in Durham, NC near RTP, that provides on-demand software that makes online communication easy. The company’s product iContact is an email marketing, blogging, and online communications platform used by over 12,000 companies worldwide.

For More Information
If you are interested and/or would like more information, please send resume with cover letter to jobs@icontact.com. If we determine you to be a qualified candidate we may send a questionnaire or contact you to schedule either an in-person interview or teleconference interview. Additional information on the company and software can be found at www.iContact.com.